Bally's Atlantic City Hotel & Casino

Location. Is on the beach.

I like the front desk staff Caitlin, she was courteous and friendly. I had called earlier before arriving the property and the staff who answered my call was very rude I don’t know their name because they didn’t tell me. I became bewildered after speaking to that staff over the phone as I didn’t know what to expect next. Once we went to check in I prayed for a kind staff and there was ms Caitlin who treated us with great costumer service and very polite.

I enjoyed that I was able to check in early and enjoyed my mother's day on the beach and later a great meal and dessert at Longo's. The accommodations were very good and the king-size bed was so comfy.. The room checkout was great because I had to leave before 7am

I loved that they have a Dunkin right downstairs and how easy it was to navigate. I love how close it was to all my favorite spots and the staff was super friendly and helpful during my stay. They had a long line at check in so I would recommend going to check in as soon as you can but the staff handled it with ease and when I got to the front of the line to be helped, they were still super friendly and informative. We went to the casino and the staff was very helpful with telling us where to go and once again, extremely helpful, friendly and attentive. We had never stayed at Ballys so everything was new to us but with the help from the amazing staff, it was a breeze. Our room was significantly larger than I had anticipated and very cozy. We had an ice machine and vending machines just a few feet from our room and despite us being just one floor above the casino, you couldn’t hear a peep, it was so quiet and relaxing. There were so many different restaurants to dine in as well as the most amazing bar I have ever seen! The Carousel was the coolest experience as far as bar life goes! My husband asked me if the bar was spinning and I just thought he was crazy but he was absolutely right! It wasn’t spinning fast enough to make you dizzy but just fast enough to be relaxing! The bartender was amazing and the drinks were made to perfection. Our entire stay was amazing! Between the casino, the staff, the restaurants, location, the bar and the shops it was a 10/10 and we would recommend staying at this lovely hotel and casino. We would absolutely, without hesitation, stay here again! Thank you to the entire Ballys staff for making our stay as comfortable as it could be!

My whole family love’s Rachel the front desk lady that checked us in she is one of the best employees there we are always there at Bally’s and it’s always a pleasure seeing her there to check us in she always such a great spirit person that gives people great energy and goes beyond to make sure people are comfortable in there rooms if there is any problems it’s fixed right away she love her job especially to help her customers… I just wanna say to Rachel thank you for your great service and our family loves you….